At the UK company Reynholm Industries, their corporate high-rise towers are full of beautiful happy people with one success story after another. Well, except for the employees that work in the basement - the IT department. While their colleagues work in fantastic surroundings, Jen, Roy and Moss must work below ground in the dark and horrible basement, struggling to make it into normal society. The IT Crowd is a playful and somewhat surreal look at what it's really like to be the underclass of every company - the IT Department.
Black Books is a second-hand bookshop in London run by an Irishman named Bernard Black. He is probably the planet's worst-suited person to run such an establishment: he makes no effort to sell, closes at strange hours on a whim, is in a perpetual alcoholic stupor, abhors his customers (sometimes physically abusing them) and is often comatose at his desk. Help comes in the lumpy shape of Manny Bianco, a hairy, bumbling individual who (almost by osmosis) becomes Bernard's assistant. Manny is not exactly great at the job either but he is a million times better than Bernard.